Return Policy

Return Policy for ROBINYO
Effective Date: [Insert Date]

At ROBINYO, we want you and your pets to be happy with your purchase. If you’re not satisfied, here’s how we handle returns:

1. Eligibility for Returns

Items must be unused, in their original packaging, and returned within [3 days] of delivery.

Certain items (e.g., personalized products) may not be eligible for return.

2. Refund Process

Once we receive your return, we’ll inspect the item and process your refund within[3days].

Refunds are issued to the original payment method.

3. How to Initiate a Return
Contact us at [Hatamusefi@gmail.com] with your order number and reason for return. We’ll guide you through the next steps.

4. Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping costs from the original purchase are non-refundable.

If you have any questions about our Return Policy, reach out at [Hatamusefi@gmail.com].